Privacy Policy

1. Information We Collect

At samayshakti, we collect various types of information to provide and improve our services:

1.1 Personal Information

• Name and contact information (email, phone number)
• Shipping and billing address
• Payment information (processed securely)
• Account credentials

1.2 Order Information

• Purchase history and order details
• Product preferences
• Communication preferences

1.3 Technical Information

• IP address and browser type
• Device information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To process and fulfill your orders
• Communication: To send order confirmations, updates, and customer support
• Account Management: To manage your account and preferences
• Service Improvement: To improve our website and services
• Marketing: To send promotional offers (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, shipping companies, and IT service providers
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure payment processing through trusted gateways
• Regular security audits and updates
• Access controls and authentication
• Data backup and recovery procedures

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Keep you logged in to your account
• Analyze website usage and performance
• Personalize your shopping experience

You can control cookies through your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

9. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@samayshakti.com
• Phone: +918825180080
• Address: Barwadih Purani Basti, Khura Road Barwadih, Latehar, Jharkhand 822111